Prestige University had the honor of hosting Mr. Tanuj Poddar, a distinguished professional and Global People Analytics expert at Wipro, for an enlightening session on Human Resource Management (HRM) in the service sector and the crucial aspect of measuring success.
As the Global People Analytics lead at Wipro, Mr. Poddar brought a wealth of experience and knowledge to the table. His session began with a profound overview of the service sector, emphasizing its dynamic nature and the pivotal role played by human resources in ensuring operational excellence and customer satisfaction.
One of the highlights of the session was Mr. Poddar’s in-depth exploration of HRM strategies specifically tailored to the service industry. He delved into the intricacies of managing a workforce in an environment that demands not only technical expertise but also exceptional interpersonal skills. His insights into talent acquisition, employee engagement, and skill development were not only thought-provoking but also practical, providing valuable takeaways for the aspiring HR professionals in the audience.
